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Frequently Asked Question

Which are the shipping options and costs?

We Ship Internationally

Shipping pricing are cdetermined at checkout.

For packages within North America, expect shipping pricing between $10-$15 on standard garments, such as a pair of Pants, Shirt or Light Jacket.

If for some reason we are not able to fulfill your order request for reasons such as extraneous international shipping restrictions, we will contact you by email to resolve the issue.

At what age is a piece considered Vintage?

20 years

Which payment method do you accept?

Online we partner with Stripe, PayPal, Apple Pay and other finial transaction processors at our customers request. At 207 Dundas St. the Downtown Store supports standard Credit, Debit and Cash checkout.

How can I proceed for returns?

Purchases at Dugout Vintage are Final-Sale. This decision was made to enable us to offer the best prices on items offered. We stand by our commitment to a transparent purchasing experience, with full disclosure of any stressing and/or weathering on each piece. If you wish to go forward with a refund request, please email use with a description of the pieces flaw(s), and we will proceed on a case-by-case basis.


We would love to hear from you about how you think we could do a better job. Constructive Criticism appreciated


We are here for you whenever you need us. Responses will be during our local store hours of operation.


At DugOut our Final Sale policy was created to ensure more customers can experience our pricing & we believe it to be more sustainable.


Our DugOut sustianability commitment has driven us to cut out nearly all plastic from our shipping practices.